Privacy notice

Privacy Policy

Your privacy matters to our company, and we are committed to protecting your personal information. This policy applies to our operations worldwide, detailing how we collect, process, and employ the information you provide.

This Privacy Policy explains how we gather and use information you provide via our websites, mobile applications, registration processes or our events. We kindly request you to review this Policy before submitting any information. By using our platforms or registering for our services, you express consent to the collection and use of your data as described in this Policy.

If you have any queries about our privacy practices or concerns regarding your information, please contact us via email at the following: privacy@dal.ae

Our company, as the data controller, is headquartered in Dubai, United Arab Emirates. We adhere to the rules and regulations in place for data protection in the UAE and respect international standards wherever possible.

Information We Collect

We collect information from various sources as described below.

Sources of Information

Here are some ways we collect information:

• When you provide it to us while establishing or maintaining an account or receiving service from us.
• Through automated collection methods, such as cookies, from your devices.
• Sharing within our company's corporate family.
• Receiving referrals from users or other sources.
• Collection from third parties, including publicly available directories, during marketing and promotion activities.

Types of Information

From the sources listed above, we collect types of information that include, but are not limited to:

• Name, business email address, phone number, physical address.
• Job title and professional details.
• Billing details.
• opinions and other content or information submitted via our websites or other channels
• URLs of webpages visited.

Information Collected Automatically

When you utilize our websites or apps, we automatically collate and analyze specific information. This information includes unique browser identifiers, IP addresses, details about your browser and operating system, device identifiers like Apple IDFA or Android Advertising ID, geolocation, other device-specific information, internet connection details, as well as specifics about your interactions with our websites and apps.

Use of Cookies and Other Technologies

We and third parties use cookies and local storage technologies to collect information about your activities on our websites and apps.

Report on our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services (including how they are related to visits to specific sites or apps). 

To learn more about interest-based advertising generally, including how to opt out from the targeting of interest-based ads by some of our current ad service partners, click here.  For controls specific to advertising and analytics services offered by Google, click here, here and here.  If you replace, change or upgrade your browser, or delete your cookies, you may need to use these opt-out tools again.  We do not respond to browser-based do-not-track signals.

How We Use Information We Collect

We use and disclose your information for:

• Fulfilling your requests.
• On the basis of implied or express consent, such as:To send you certain information, including marketing communications;To customize the content and advertising you see on our websites and apps, across the Internet, and elsewhere;
• Responding to your questions or concerns.
• Conducting research and analysis.
• Enforcing the legal terms that govern our websites,services.
• Creating aggregated or anonymized data, which we may use and disclose without restriction.
• To comply with applicable laws, protect rights, safety and property, and respond to lawful requests from public authorities (such as disclosing data in appropriate situations for national security or law enforcement purposes).
• Some third parties’ embedded plugins or other automated technology on our websites, such as cookies or social sharing buttons, allow their operators to learn that you have visited or interacted with our websites, and they combine this information with other, identifiable information they have collected about your visits to other websites or online services. These third parties handle this information, and other information they directly collect through their content and plugins, pursuant to their own privacy policies.

Choices About Use of Your Information

We believe it is important to give you choices about the use of your information. We will use your information as described in this Policy (or any other event- or service-specific Privacy Policy). If we want to use your information for a purpose not described in this Policy, we will first get your consent to do so.

 Information Security

We have implemented administrative, technical, and physical security measures to help prevent unauthorized access. Despite these measures, no data transmission over the Internet can be entirely secure, and we cannot and do not guarantee or warrant the security of any information you transmit via our websites or apps.

We make efforts to restrict access to information to only those employees, contractors, and agents who need such access in order to operate, develop, improve, or deliver our programs, products, and services.

Please note that you are responsible for maintaining the secrecy of your credentials used to access any account or service with DAL Technology, and you must report suspected unauthorized activity to us. You are responsible for activity conducted with your credentials.

International Data Transfers

Our Company is based in the UAE with a global presence. When providing us with information, you consent that this information may be transferred to and processed in the UAE or elsewhere in the world.  Privacy laws in these countries may not provide protections equivalent to those of your country of residence, and your government may or may not deem such protections adequate.

Access to Your Information/Data Subject Rights

You can request access to information we hold about you, ask us to correct any information that may be inaccurate, and/or ask us to block or delete such information and object to the processing of information (within the limits of applicable law). In situations where we process your information on behalf of our clients, we may refer the request to the relevant client and cooperate with their handling of the request, subject to any special contractual arrangement with that client. To access, correct, or raise inquiries about your information in our possession, please email us at privacy@dal.ae.

Questions, Complaints, and Dispute Resolution

If you have any questions about this Policy or how DAL Technology processes your information, please email us at the relevant address above or contact us at: privacy@dal.ae.

Any complaints about our adherence to the practices described in this Policy should first be directed to DAL Technology Global Data Protection Officer at privacy@dal.ae. We will attempt to answer your questions and satisfy your concerns in a timely and complete manner as soon as possible.

If you are an EU data subject and your complaint is not resolved after discussing the matter with us, we will work to resolve the matter, free of charge to you, through cooperation with the relevant European privacy regulator. Formal complaints regarding our data protection practices and related actions regarding information from countries outside the EU may be addressed directly to the relevant data protection authority in your country.

Changes to this Privacy Policy

We will change this Privacy Policy to reflect changes in the law, our data handling practices, and the features of our services.

Disclaimer

DAL Technology has an ongoing policy of design, development and improvement thus reserves the right to modify specifications and prices without any prior notice.

As a condition of your use of the Services, you will not use the Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Services in any manner that could damage, disable, overburden, or impair any DAL Technology server, or the network(s) connected to any DAL Technology server, or interfere with any other party's use and enjoyment of any Services. You may not attempt to gain unauthorized access to any Services, other accounts, computer systems or to any of the Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services.